Versatalis Payment Solutions has earned the title of Approved Vendor for My Gym Children's Fitness Centers. Over the past 4 years, Joe Hidder, has grown from two franchise locations to 150 franchise locations. He has done so offering a very competitive pricing plan to all of our franchise owners, while providing superior customer service, and thorough follow up. The feedback from our Franchise owners has been tremendous. The personal touch and service that Versatalis has shown far surpassed that of our previous processor. Joe attended the My Gym Annual Seminar in Chicago in June, 2005 and embodied the spirit of what My Gym is about. We look forward to using Versatalis Payment Solutions as our processor of choice as our franchise group grows into the future.

Jamie Bertisch, Chief Financial Officer
My Gym Enterprises

In the complex world of merchant services and credit card processing in general, it's nice to have a "partner" who understands our needs and works with us to bring our system of business, the point-of-sale software and card processing all together into an easy to use package.  The team at Versatalis know their stuff and does their job well so that we can focus on running our business and our expansion, not our need to process payments!

Brandon Disney, CTO/Director of Operations
Data Doctors Franchise Systems

Versatalis Payment Solutions and Ennoview make the perfect team when it comes to providing a streamlined credit card processing solution. Our Facelogic franchisees use the Envision POS software and the integrated credit card processing solution. Representatives from both companies work hand in hand to ensure the franchisee is taken care of from pre-opening to Grand Opening and ongoing. Versatalis focuses their efforts on service and provides each of our franchisees individual training on Resource Online, the online reporting tool to view transaction data. This team has been there as we began our franchise concept and we appreciate their efforts.

Shari Nevarez, Vice President
www.facelogicspa.com

I have worked with Joe Hidder over the past year using the Versatalis credit card processing and Envision Software. The combination has been very useful and has cut down on the steps we take to check out a client. We have a busy facility checking out between 100 - 140 clients daily. These systems are easy to learn and easy to integrate into client flow. Joe has helped save us a significant amount of money on our credit card processing charges. It’s great to have someone looking out for you. Whenever I have a question Joe has been there for us to help with training. I highly recommend both of these services to anyone looking for great software and excellent customer service.

Steven Shuel, President
www.oakhavenmassage.com

We originally chose Versatalis for their competitive rates, which has already saved us several hundred dollars monthly; and was pleasantly surprised by their superior customer service, specifically Joe Hidder. On several different occasions Joe would call Ennoview on a three-way call to ensure that our transition went smoothly and that all of our questions were answered in an efficient manner. I can’t say enough about his outstanding customer service. In addition, the online reporiting tool, Resource Online, is extremely user friendly and has helped track all of our batch and transaction information to help us provide better customer service to our guests.
We plan on continuing to use Versatalis Payment Solutions for years to come.

Christina Critchell
Manager of Business Development & Guest Relations
www.oxfordclubspa.com

Spa One is a day spa operation with two locations in Tucson, AZ. We have been with Versatalis for less than a year, but we are already seeing the benefits. We have reduced our costs when compared to our previous vendor, and we have increased our processing efficiency. We were referred to Versatalis by our POS solution vendor, Envision. We had been having numerous customer service issues with our former processor, and, to be honest, weren't sure we were ready to take on a new set of problems with a new card processor. We soon discovered that we did not need to be concerned. Joe Hidder of Versatalis was proactive in getting our accounts set up, and was with us every step of the way during the move to Versatalis. We are very satisfied with the online reporting provided by Versatalis, and Joe has continued to provide proactive support. Versatalis has provided an excellent solution for our business, and Joe Hidder is a big part of that solution. I would have no problem recommending Versatalis to other merchants.

Karl Hess, CFO
Spa One

We recently switched to Versatalis Payment Solutions and we couldn’t be happier. The transition was very easy and the customer support has been excellent. We no longer have to use the third party software ICVerify with Atrex since Versatalis’ software is streamlined to work with within Atrex. We also had an added bonus of lowering our credit card processing fee’s since Versatalis was able to give us much lower discount rates. If you use Atrex, I highly recommend Versatalis as your merchant processor; they’ll save you time and money.

Cheri McDonald
Golden Eagle Mfg

Ryan House would like to thank Tom Cooley and Versatalis Payment Solutions for their help with our recent fundraiser!!! Tom went above and beyond to help make sure that our event was successful – we couldn’t have done it without him. Tom and Versatalis’ generosity is greatly appreciated and we look forward to continuing our relationship with them!

Jim Sikora, Ryan House


Switching from FirstData to Versatalis was like switching from night to day.  Versatalis' service is worlds better than FirstData.

David Leston Director of IT Surf to Summit
After 5 Catalog

“Before partnering with Versatalis, we asked several of our ASCII members to compare their current rate against the Versatalis rate and the reviews have been extremely positive. The members found their application painless, rates unbeatable, and service impeccable.”

Doug Young, Vice President of Distribution Programs & Membership Services
The ASCII Group

I have enjoyed working with you since the beginning, starting with your helping me work through the complicated quoting structures of charge card transactions.  I'm most impressed with the way you have always gotten back to me in a timely fashion when I have a question or problem.  You have a wealth of knowledge in the charge card industry which you are willing to share to help me understand exactly what I am getting for my money.  I feel that I am getting the best deal out there and that my company is realizing it at our bottom line.  Working with Versatalis has been effortless in a very complicated industry.

Linda Walter
Eagle America Corporation

“Joe is a great guy, friendly, customer service oriented and persistent. I have no complaints with Versatalis. Joe and the staff were very helpful in getting my terminal set up. I have noticed a savings in my monthly charges. So far I am very happy.”

Richard Hall, owner San Jose, CA
My Gym


Versatalis is one of those rare companies that can consistently and simultaneously deliver outstanding savings and professional service.  From our initial inquiry to switchover and go-live, Tom Cooley and his staff were there to assist us every step of the way.  Switching to Versatalis has not only saved us thousands in merchant processing fees, but also gives me piece of mind to know that my business is appreciated and treated with the utmost respect and care.  My single regret is that I didn't learn about Versatalis a lot sooner.  Keep up the great work, Tom!  

Lloyd Merriam, Founder & CEO ( Marietta, GA)
CoLinear Systems

Joe at Versatalis personally helped our company locate information we needed to resolve our previous processing companies error and has since followed up several times, reviewed our account and continues to show us ways to save money on our processing options. We are now working with Versatalis to incorporate a customer loyalty program and gift cards. Customer service didn’t stop when we signed the agreement and we don’t feel like we are just a number. We are treated as an important part of Versatalis with our own personality. We are honored to give our testimony and welcome any questions you may have.

Stacy Cox
www.ooltewahnursery.com

Credit card processing is very important to merchants yet it is also one of the most confusing and complicated processes a merchant needs to understand. It is extremely difficult to understand all the fees. Credit card fees are also an area that merchants can save or waste money and not even realize it.
I have been in my current position for five years now and one of my job duties is credit card processing. I have met with and spoken to many different sales people with many different companies. Each one claiming that they have the better rates and that their reports are easy to understand. Each one has also claimed that we were being “cheated” by our current processor. I always end up with a headache when I spend time and energy on trying to understand just how the process works.
The bottom line is that I gained on the job experience and knowledge. My company also received $3,644.64 in refunds! Wow! This amount was only for five months. Had Lori not been so diligent the error would not have been caught. Lori proved that she and her company, Versatalis, are a different kind of credit card processor. They will work for you and do what they can to really help you in this complicated area.

Kathi L. Doucet
Great NH Restaurants, LLC T-BONES/CJ’s
www.t-bones.com (603)-606-4455

” I have personally been working with Tom Cooley of Versatalis Payment Solutions for the past 5 years. Over the course of our relationship, Versatalis has not only assisted greatly in the set-up and support of many large scale, multi-store customers, their partner program has helped me close deals by offering a more complete solution. Any Point of Sale Dealer would benefit greatly from the value added products and services Versatalis brings to the table.”

Ron Burnes, Regional Sales Manager
POSitive Technology

"We have just gone through a very bad experience with our current processor.  We tried to close and batch our payments and it failed.  We contacted the processor and they told us they no longer supported our terminal because it was only 256K and they now did 512K + machines.  We would have to buy a new machine at $600.00 or get software at $450.00 to continue processing with them. We are an Atrex user and I found Versatalis on an Atrex web page when I accidentally clicked on that page.  A few things to note regarding Versatalis and Atrex:

1. Most important: Integration within Atrex via software for free.
2. Free setup with them
3. Half percent lower fees
4. No Batch fees.
5. Very friendly personal touch from Jake Miller. He took the time to answer all my questions and explain everything in detail. Missing most places now-a-days.

"I switched my credit card processing to Versatalis from using another processer for almost 10 years, and I am very happy with the personal customer service that I have received.  They helped me setup a virtual terminal to process through my point of sale software, which works much better than my last software, a wired credit card terminal for backup and manual transactions, and now they are helping me setup a virtual terminal to process orders on my website and pre-authorize payment so I don’t receive fraudulent orders.  This is a real time saver, and I do not have to worry about Payment Card Industry (PCI) security compliance as they take care of that for me.  When I had a major customer service issue, Versatalis was able to assist and help me in a manner that my previous processor never would done.  It is nice to deal with a company of high integrity.  Please consider switching to save on processing fees and deal with a company that keeps their word on the promise of excellent customer service."

Sincerely,

David Stinner
President, US itek Group


Versatalis provided excellent customer service to our company.  After waiting on a terminal repair for 3 weeks, I sought Tom’s help in getting us a replacement and he over-nighted a replacement terminal to us.  We were back in business!

Thanks, Tom

Linda Lowe

Tekmanagement, Inc.

I am a long time Atrex user (6 Years). I love Atrex for my small retail store. Last week my computer totally crashed and burned. My old hard drive was able to be ghosted over to the new computer...but my old IC Verify credit card processor would not work with the new operating system. I called Jake at Versatalis and told him about my crisis. He was very quick to respond and really helped walk me through the set up of a new merchant account with his company. It usually is a 5 - 10 day turnaround on setting up new customers. He had us up and rolling in THREE DAYS. Wow!! He was a ray of light in a dark situation that really brightened my day.

I'm so impressed with Versatalis and Jake. It is so much easier to run our credit cards with Versatalis vs. IC Verify.

Dana Bondar
Extravaganza, Inc

Tom made the transition to Versatalis effortless and I have been very pleased with the program. Earlier in the summer my local banker wanted to work up a comparison between the rates they offer and my current rates. They could not offer any savings and said our rate structure was very competitive. I would recommend Versatalis to everyone.

Val Aubry
Main Street Software, Inc.

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